Surviving the Skype for Business to Teams Transition, for the IT Pro

Okay, so you’re an IT Pro who does Skype for Business stuff, and you’re a bit freaked out by Teams and a reduction in your demand. Worry not! First have a crack at my previous posts aimed at the organization and IT department.

In the organization post, I point out that SfB on-prem isn’t quite dead yet. In fact, it won’t be for a while. Feel free to do nothing, and you should have a number of years of success with SfB on-prem skills. However, if you do that, at some point you’ll find yourself in a career cul-de-sac.  Don’t do that! (But do read Will Rowe’s book, it’s good, and I’m not getting paid to say this). As the book title suggests, you need to evolve or your career will die.

Did you see a ton of stuff in my two previous posts that you could pick up as skills, and stay on top of your game? You should have! If you’re the gal or guy who can confidently answer questions about how Teams works, what a SfB to Teams transition might look like, and how to help navigate your organization or IT department through that, you are in a great spot!

Other than focusing on learning what I’ve already covered, here are some other suggestions for you to consider.

If you’re on on-prem IT pro, get thee to the cloud! Learn the basics of Office 365 and hybrids. You can follow the learning paths for exam 70-346 Managing Office 365 Identities and 70-347 Enabling Office 365 Services. Microsoft is all about the Cloud, and you may find you need hybrid configurations for migrations, compliance, or to appease office politics.

Do you know anything about Azure? Check out this site for a great, uh, Azure overview. You can also get a free Azure account, which gives you no excuse for not expanding your knowledge. While Azure may not be directly related to SfB and Teams, it’s full of Bots/Machine Learning/AI, IoT, and other great stuff that does, will, or could (if you make it) integrate with Teams and drive value. You knowing about this stuff makes you more valuable that someone who doesn’t have a clue how the Bot Framework and what you can do with it and Teams.

Security and compliance are also big deals. GDPR is everywhere right now, and even if you’re not in Europe it can most certainly apply to your organization. Knowing how GDPR (or any other compliance regulations) applies to Teams gives you an edge and keeps you relevant.

Microsoft is Cloud first, Mobile first, which means that anything you can learn about mobile devices and clients will help you. Go find out how MFA (MultiFactor Authentication), Conditional Access, and MDM (Mobile Device Management) and impact not only mobile phones & tablets, but also laptops and boring desktop PCs. If you’re an iPhone user, get your hands on an Android and figure out how SfB, Teams, MFA, CA, and MDM work on the “other” platform. Likewise if you’re an Android user. Only knowing about half the major mobile platforms makes you LESS that half as useful as someone who knows about both.

And lastly, much my last IT department focused post was network centric. If you don’t have your CCNA, consider working towards it. Once upon a time to get your MCSE you had to write a “Network Essentials” exam. CCNA gives you that knowledge and more. You don’t have to be a network guy working on Cisco gear to derive value from the CCNA classes or certification. CCNA is full of background knowledge, and the part that’s “specific” to Cisco gear isn’t that specific since almost everyone copies Cisco’s interface, or is “influenced by an industry standard interface” as I’ve heard one vendor explain it.

The bottom line is that IT evolves, and this is just another evolution. SfB used to be Lync, which used to be LCS, which used to be OCS… Go learn something cool!

 

 

 

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